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CST Online Demos |
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ON-LINE SURVEY ::: View Demo
Click to see an example of an online survey
aimed at tracking the customer experience in a variety
of retail environments (department store. supermarket/
speciality retail). This example is designed to provide
site visitors with a feel for the technology and is not
intended to be an exhaustive study of our capabilities
in this field.
ON-SCREEN SURVEY ::: View Demo
Click to see an example of our Onscreen Intercept Survey aimed at measuring
the customer experience at the point-of-experience. Intercept surveys are designed for
applications where customers can be approached as they complete their transaction (e.g.
checking out of a hotel) and where they will have a moment or two to participate in the
survey.
OCULAR SURVEY ::: View Demo
Ocular surveys use images rather than text as the principal medium for displaying questions.
Ocular surveys are more engaging for the respondent, are quicker and easier to assimilate and
encourage significantly higher participation and completion rates. OCUCOM of New Jersey, N.J.
has developed an advanced ocular survey that is now available to customers of CST International. |
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